Six focus groups, three lessons

I often hold meetings with stakeholders in advance of kicking off any workshops. Sometimes those meetings are one-on-one, sometimes they are in a focus group format. The approach depends on several factors like company culture, mandate complexity, and stakeholer interdependence.…

Ecosystem Strategy: Change the game

The current global crisis will accelerate the movement of societies, corporations, and economies away from “leadership” and towards “communityship,” to use a term first coined by Henry Mintzberg (1). Ecosystems are an essential part of the move towards communityship. Each…

Heading into 2021: Lesley’s Reflections

Happy New Year! For me, the holiday break was a time for rest and reflection. My top three reflections are about vision, investment in myself as THE most reliable way to being able to create value for others, and mindset.…

Business development as fundamental to strategy

The terms "business development" and "sales" are sometimes used interchangeably. Although strong relationship building skills are a prerequisite of both sales and business development, they are distinct activities with very different objectives. "Sales" focuses on immediate commercial pursuits. In contrast,…