Dealing with employee burnout

My strategy development mandates often evole to leadership and communications coaching. Utimately even the best strategies are undermined when people don't raise the bar on those skills. When a team member is distressed, they can't perform, and will certainly struggle in carrying out any work, never mind strategic work. Which brings me to this post, which I wrote as we were about four months into the pandemic.

Working with consultants: Lesley’s 5 tips

I've come across many different approaches to working with consultants. There's a difference between contracting, process consulting and expert consulting. Either way, in my experience, the following five elements will help you get the most value out of working a…

From Managing to Leading Part 2: Leaders are great coaches

In my previous article, I discussed the importance of coaching as part of any leadership role. Whether it is formalized or not, each leader has a responsibility to coach his or her team (direct and indirect), to achieving their full…

Business development as fundamental to strategy

The terms "business development" and "sales" are sometimes used interchangeably. Although strong relationship building skills are a prerequisite of both sales and business development, they are distinct activities with very different objectives. "Sales" focuses on immediate commercial pursuits. In contrast,…